Thames Water has been given a one star rating for its poor environmental performance by the Environment Agency (EA) in 2024, as part of a scathing assessment of England’s water companies.
All but one of the nine English water and sewerage companies were rated as “requiring improvement” – or worse – by the EA, in a year where serious pollution rose by 60% versus 2023.
It is their worst combined score since the assessment process began in 2011.
Industry body Water UK acknowledged that “the performance of some companies is not good enough” but said there were some signs of improvement.
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