Tensions flare as $34-billion Charter-Cox cable deal nears finish line

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Spectrum owner Charter Communications is nearing the finish line in its long-awaited $34.5-billion purchase of Cox Enterprises to form the nation’s largest internet and cable television company.

California’s Public Utilities Commission is scheduled to vote next week to approve the merger that would bolster Southern California’s dominant provider with more than 5 million customers. Securing the approval of California regulators — the deal’s final hurdle — has been a slog as federal officials gave Charter their consent months ago.

Customers of privately held Cox, the Atlanta-based company that serves Rancho Palos Verdes, Rolling Hills Estates, Las Vegas and large parts of Orange and San Diego counties, would be switched to Spectrum service. Charter is the industry leader, providing Spectrum internet, phone and cable TV packages for Los Angeles, Riverside, San Bernardino and Ventura counties.

It’s been more than a year since the companies unveiled their proposed union, and they hope to combine operations this month. But flaps have flared up in the last lap.

Public interest groups have argued that the PUC’s proposed settlement with Charter doesn’t go far enough to ensure long-term affordable internet for low-income residents or accommodations for customers reeling from natural disasters such as last year’s Eaton and Palisades fires.

In addition, advocates have asked utilities commissioners to demand that Charter commit to fostering workplace diversity, equity and inclusion among its proposed 9,000-member workforce in California. Such programs have been under siege since President Trump returned to the White House.

“State regulators like the CPUC have an important role to play — they have a voice and leverage if they choose to use it,” said Jason Solomon, director of the National Institute for Workers’ Rights, a Bay Area group that is lobbying for Charter to renew its commitment to a diverse workplace.

“It’s important that California stand up for its own laws, policies and values,” Solomon said.

A Spectrum truck in New York City.

(Star Max/IPx)

The five-member commission is set to vote on the Charter-Cox merger Thursday. The panel will consider two competing proposals; both would allow the merger to go through with various conditions.

Charter years ago pledged to create a diverse workplace but scaled back its public statements amid Trump’s vocal demands that companies dump DEI programs. Trump’s Federal Communications Commission chairman, Brendan Carr, also has championed eliminating diversity programs, saying they are discriminatory.

The FCC in February approved Charter’s proposed purchase of Cox’s residential cable, commercial fiber, cloud and information technology businesses. To win Carr’s approval, Charter agreed to “new safeguards to protect against DEI discrimination,” according to the FCC.

Charter is in a bind. It disavowed diversity efforts to win the FCC’s blessing but now is facing calls in California to embrace such commitments.

“In a state as diverse as California we should protect diversity in the workplace,” said Jessica J. González, co-chief executive of advocacy group Free Press. “We have a responsibility to stand up to what’s been going on in the federal government, and in the Trump administration, to force companies to roll back their policies.”

In its public filings, Charters said it would reach out to diverse suppliers and work with business groups, including the Women’s Business Development Council, the California LGBTQ Chamber of Commerce, the African American Chamber, the California Hispanic Chamber and the Cal Asian Chamber.

“This transaction will be good for consumers, community leaders, and businesses across California as it will provide them with lower prices, greater value, better service, and support from Spectrum’s 100% U.S.-based employees,” the Stamford, Conn. company said in a statement.

Concerns heightened among activists after one of the two proposed settlements, hashed out between Charter and Commissioner Matthew Baker, the commission’s Public Advocates Office and the California Emerging Technology Fund, failed to include diversity efforts.

Advocates viewed Baker’s proposal as weaker on broadband access provisions too, including commitments to provide low-cost internet for disadvantaged residents and communities that lack service.

“For us, it’s really about making sure everyone in Cox’s and Charter’s service territory benefits from this transaction,” said Paul Goodman, counsel for the Berkeley-based Center for Accessible Technology.

“We want to make sure that communities that have been historically overlooked get the same benefits from the transaction as everyone else,” Goodman said.

For example, a coalition of advocacy groups is seeking to prevent Spectrum from tacking on equipment charges for customers on low-income plans.

Commissioners will be asked to select from Baker’s draft decision or last month’s proposal from the agency’s administrative law judge, Jamie Ormond. Advocates are urging the panel to adopt Ormond’s version because it contains more compliance conditions, including mechanisms to foster an inclusive workplace.

Commissioners have “a statutory duty” under the state’s utilities code “to deny the transaction outright rather than approve a weaker deal,” the advocates argued in a recent filing.

Solomon’s group is pushing for an “organizational infrastructure for equal opportunity compliance,” including reporting compensation and promotion data for Charter’s California workforce and pay equity audits.

The state has required diversity measures before — despite such initiatives being out of favor in Washington. In January, the commission approved Verizon Communications’ purchase of Frontier Communications.

In that proceeding, Verizon pledged to “further California’s public policy goals of diverse supply chains and workforces, including a $10 million partnership with the California State University system,” the PUC said.

Under both Ormond’s and Baker’s proposals, Charter would be required to offer affordable broadband to low-income residents, including California LifeLine service tiers. It would have to sell stand-alone broadband plans for five years, although advocates would like to see that extended to 10 years.

The company has agreed to spend at least $275 million to upgrade its California network and complete its 1-gigabit service capability across its legacy service areas within three years.

Charter also agreed to invest at least $30 million in customer outreach initiatives, such as digital literacy training and device access for low-income communities. The company also is being asked to provide free broadband and Wi-Fi service for about 50 eligible institutions, including schools, libraries and community centers for several years.

Charter was criticized after the January 2025 fires for charging fees for equipment that burned, said Natalie Gonzalez, director of Digital Equity Los Angeles, one of the advocacy groups that is asking for Charter to “improve disaster response and customer service standards … during life’s most challenging moments.”

Charter pushed back on that contention, saying it helped residents in the burn areas.

“We opened all our wifi hot spots to anyone (non Spectrum customers) and were deeply involved in the restoration efforts,” the company said in its documents.

The advocates, including Digital Equity LA and the California Alliance for Digital Equity, compiled evidence to help commissioners determine whether the merger was in the public interest.

Should the deal go through, Cox subscribers will soon see changes. Charter plans to roll out its Spectrum products and fees to Cox customers next month.

Subscribers can opt for their existing pricing or switch to a Spectrum bundle that includes such apps as Disney+, Hulu, ESPN and Paramount+.

Charter has also said it would offer Cox subscribers a year of free service when they switch their cellphone carrier to Spectrum.

The Charter name will be dropped in one year and the combined company will become Cox, although consumer products will keep the Spectrum brand.

The switch is because the Cox family — descendants of an Ohio press baron who bought his first newspaper in 1898, began acquiring cable systems in 1962 — will become the firm’s largest shareholder group, with about 23% of the stock.

In a recent earnings call, Charter Chief Executive Chris Winfrey told investors the combined company would have nearly 37 million customers nationwide.

It expects to generate $67 billion a year in revenue and about $28 billion in earnings before interest, taxes, depreciation and amortization.

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