The AI Software Story Wall Street Is Underrating

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Quick Read

  • Salesforce (CRM) carries a $331 price target with 39% upside as Agentforce ARR surges 240% yet only 5% of users have upgraded to premium editions.

  • Salesforce’s free cash flow surged 81% while Oracle burned $5.4 billion, yet CRM trades at a nearly identical P/E to Microsoft at 26 versus 27.

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Salesforce (NYSE:CRM) has become the market’s favorite show-me story. The stock is down 9.6% year to date, yet the underlying agentic AI business is scaling faster than almost anything in enterprise software.

A person in a blue shirt and glasses sits at a desk, typing on a keyboard and looking at two computer monitors. The left screen shows lines of code, while the right screen displays a bright blue, three-dimensional cube made of interconnected glowing dots, representing a neural network, with smaller circuit board graphics on the side. The background is a blurred data center with rows of server racks illuminated by blue lights. A white mug and a desk lamp are on the white desk.
Gorodenkoff / Shutterstock.com

Our 24/7 Wall St. price target for Salesforce is $331.33, implying 39.26% upside from the current $237.79. We rate the shares a buy with high confidence.

24/7 Wall St. Price Target Summary

CRM price target
CRM Price Target — 24/7 Wall St.

Agentforce Is Compounding Faster Than the Stock Reflects

Salesforce rallied 15.59% over the past month, but shares still sit well off the 52-week high of $267.80 and above the low of $146.06.

Q2 FY27 revenue landed at $11.35 billion, up 10.83%, and non-GAAP EPS of $5.90 topped the $3.2712 consensus by 80.36%. The Agentforce and Data 360 combined ARR reached nearly $3.90 billion, up over 210% year over year, while Agentforce ARR alone crossed $1.5 billion, up over 240%. Coverage from Barron’s after Dreamforce called the event a “small success” even as the stock fell.

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CRM price scenario
CRM Price Scenario — 24/7 Wall St.

Why Bulls See a Path to $370+

The bull case rests on monetization mechanics. Management noted 50% of Agentforce bookings came from customers refilling their credit pools, and only 5% of knowledge workers have upgraded to premium editions that carry a 60% to 80% premium. ClaudeForce, going generally available in September 2026, opens a second monetization surface.

FY30 revenue guidance of $63 billion anchors a durable double-digit trajectory. Our bull scenario points to $372.12, a 56.4% total return. As Marc Benioff put it, “AI isn’t replacing Salesforce. It’s unlocking more value across all four layers of our platform.”

CRM analyst ratings
CRM Analyst Ratings — 24/7 Wall St.

What Could Go Wrong

Bears point to organic growth still tracking around 11% to 12% and heavy integration risk from Informatica, Contentful, and Fin. Restructuring charges jumped to $94 million versus $4 million a year ago, and operating income was essentially flat year over year.

Counterpoint: those pressures reflect deliberate reinvestment while free cash flow surged 81.49% and the diluted share count fell to 821 million from 962 million. Our bear scenario still lands at $271.37, a 14.06% gain.

How Salesforce Compares to Microsoft, Oracle, and ServiceNow

Microsoft (NASDAQ:MSFT) is the platform benchmark. It trades at a P/E of 27 with Azure growth of 43% and Q4 FY26 revenue of $90 billion, up 17.75%. Salesforce’s P/E of 26 is nearly identical for far less proven AI monetization at scale, making our CRM target look reasonable if Agentforce closes the perception gap.

Oracle (NYSE:ORCL) is the aggressive AI-infrastructure comp. Cloud revenue grew 62% in Q1 FY27, but free cash flow was negative $5.4 billion. Salesforce is generating cash while Oracle burns it, which argues our target is conservative on a quality-of-earnings basis.

ServiceNow (NYSE:NOW) is the growth counterpoint, with Q2 subscription growth of 24.5%, yet its stock is down 27.56% over the past year. That fade reinforces how much macro pressure has hit the group, and how much room CRM has if sentiment turns.

Salesforce Price Prediction 2026-2030

Our 24/7 Wall St. price target of $331.33 reflects an AI franchise the market is still pricing like a legacy CRM vendor.

The bull thesis holds as long as Agentforce ARR keeps compounding above 100% and premium-edition attach expands. The thesis weakens if organic subscription growth slips below 10% for two consecutive quarters.

These projections assume Salesforce executes on its $63 billion FY30 revenue target. Significant upside or downside could come from ClaudeForce adoption or a broader software-spending slowdown.

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Disclaimer : This story is auto aggregated by a computer programme and has not been created or edited by DOWNTHENEWS. Publisher: finance.yahoo.com