IndiGo on Thursday announced that it will compensate passengers who were ‘severely impacted’ during the widespread flight disruptions from December 3 to 5. The chaos, caused largely by a major crew shortage that led to heavy airport congestion and long delays, left several travellers stranded for hours. To make amends, the airline is offering affected customers travel vouchers worth ₹10,000, which can be used on any IndiGo flight over the next 12 months.
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