Leaders are typically promoted for competence in strategy, execution, communication, and influence. But in a more complex world, those strengths are hitting a ceiling. Deloitte’s 2024 Global Human Capital Trends survey of about 14,000 leaders reports that we need to look beyond old performance measures such as efficiency, output, and predictable results. Organizations must now elevate human connection, resilience, adaptability, and imagination, which enable work under uncertainty.
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