NEW YORK—Warning that curt greetings and aggressive demands could be a sign someone was a scammer, JPMorgan Chase officials reminded customers Friday to only share banking information with people who seemed nice. “Fraudsters can use your online passwords and PINs to drain your accounts before you even notice, so always take extra precautions to verify they have kind eyes, a welcoming laugh, and a pleasant demeanor,” said Chase chief information security officer Patrick Opet, advising anyone who had shared their information with someone who didn’t give them a good handshake or ask how their day was going to contact the bank immediately. “People can use this information not only to take your money, but also to steal your identity, so look for signs the person requesting the information has a heart of gold, or at least good vibes. And remember people can hide their identity when contacting you over the phone or email, so only respond to people whose promise that they are who they say they are sounds genuine. Don’t give them your account number if they fail to use terms like ‘please’ and ‘thank you.’ If you are really unsure, use a third-party personality test to see whether this person is a caring and supportive friend before you share any banking info.” Opet added that if you have any suspicions that the person asking for your username and password is untrustworthy, they should at least seem desperate enough and have a good reason for lying to you.
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