Central Bank of India RTGS Glitch: Three Versions From One Bank
At 9:56 on the night of Monday, 19 October, Central Bank of India’s Company Secretary and Compliance Officer, Chandrakant Bhagwat, digitally signed a letter to the National Stock Exchange and the BSE. It was brief. “A technical glitch was observed in RTGS outward system of the Bank during period from 15th October to 17th October 2026,” it said. The bank had taken “necessary steps to investigate and respond to the incident, including shutting down and isolating affected systems,” was “working with leading experts,” and confirmed “that no customer has suffered any financial loss on account of the incident.” The BSE logged it at 10:08 PM. It was the first the exchanges heard of the Central Bank of India RTGS incident.
Three days later, on 22 October, the bank’s General Manager for Treasury filed a complaint with the Additional Director General of Police, Maharashtra Cyber. The complaint, as reported, alleges that unknown persons gained unauthorised access to the central server of the Structured Financial Messaging System, which is run by IFTAS, a wholly owned subsidiary of the Reserve Bank of India, through the bank’s own SFMS server, and used it to move ₹13.97 crore out of the bank’s settlement account with the RBI in 187 transfers to 36 bank accounts. Maharashtra’s Nodal Cyber Police registered a case against unknown persons for cheating by personation.
On 24 October, IFTAS put a statement on its website. “We clarify that the Central SFMS System (Structured Financial Messaging System) managed by IFTAS and used by RTGS and NEFT payment systems is safe and secure and there is no compromise on any of the systems managed by IFTAS,” it said. “Further investigation into the reported incident is ongoing at the concerned bank’s end.”
On 26 October, at 5:32 PM, the bank filed a second letter with the exchanges, “in continuation to” the first. The Central Bank of India RTGS outward system had been restored. “During the course of investigation, a technical issue was observed in the interface env
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