TOKYO –
Keisei Electric Railway has suspended online seat reservations for its Skyliner express service connecting central Tokyo with Narita Airport after a cyberattack potentially exposed up to 3.37 million personal information records, with no indication of when the booking system will resume operations.
The railway operator announced that its Skyliner seat reservation system was accessed without authorization by an external party late at night on November 11.
According to the company, up to approximately 3.37 million records containing personal information, including names, telephone numbers and email addresses, may have been compromised.
In response to the incident, Keisei Electric Railway has completely suspended its online reservation system for the Skyliner, which operates between Ueno Station in Tokyo and Narita Airport.
The company has not established a timetable for restoring the service, leaving passengers unable to reserve seats online.
Until the system is restored, travelers wishing to use the Skyliner must purchase tickets directly from ticket vending machines or staffed counters at railway stations.
Source: TBS
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