HYDERABAD: Postal Life Insurance (PLI) and Rural Postal Life Insurance (RPLI) services will remain unavailable from November 16 to 24 due to an upgrade of the Insurance Management Solution (IMS) system.
The department of posts said the disruption would affect services at post offices, customer processing centres (CPCs) and online platforms across the country. The upgraded system is scheduled to be rolled out nationwide on November 25. Customers unable to complete transactions during the interruption can avail themselves of the services once the system is restored.
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