Deepinder Goyal, the CEO and co-founder of Zomato, recently took a hands-on approach to understand his business better by stepping into the role of a delivery agent in Gurugram. Accompanied by his wife, Grecia Munoz, Goyal donned the company’s uniform and set out on a bike to deliver food orders. He shared this experience on Instagram, posting a series of photos that captured their journey, including moments of them checking their mobile devices for delivery addresses and interacting with customers.
In his Instagram post, Goyal wrote, “Went out to deliver orders a couple of days ago, teaming up with,” tagging his wife. This initiative aligns with a growing trend among CEOs who seek to gain firsthand insights into the challenges faced by their employees.
The response from netizens was mixed; many praised the couple for their initiative while others expressed hope that Goyal would gain a deeper understanding of the difficulties delivery workers face. Comments ranged from admiration—“Winning at life & business!”—to suggestions for future improvements in working conditions for delivery partners.
Deepinder Goyal founded Zomato in 2008 and has amassed a net worth of approximately $1.7 billion. His entrepreneurial journey began after leaving a corporate job, and he has since become one of India’s notable billionaires, particularly as Zomato’s stock has surged over 300% in recent years. Goyal’s recent actions reflect not only a commitment to understanding his business but also an effort to connect more closely with the workforce that drives it.
